Write to support@galligo.app with what happened and the device you use.
Use the report form for safety, underage accounts, copyright or illegal content.
In the app: Settings → Account & Data → Delete account.
Read our Privacy Policy and Terms of Service.
Contact support
Email support@galligo.app. To help us look into it quickly, include:
- what you were trying to do and what happened instead
- your iPhone model
- a screenshot, if it helps show the problem
- the phone number on your account, if the question is about your account
You can also reach us from the app: Settings → Help → Help and support, or Report a bug.
Never send a password or a one-time sign-in code. We will never ask for one.
Getting started
Signing in
GalliGo signs you in with your phone number. We text you a one-time code; enter it in the app to continue. If the code doesn’t arrive, check the number and wait a moment before asking for a new one.
Joining with an invite
A friend’s invite includes a link to GalliGo on the App Store and a short invite code. Install the app, tap “Have an invite code?” and enter the code to connect with the friend who invited you.
Who sees what
GalliGo is built around the friends in your Circle. Our Privacy Policy explains what your friends can see and the choices you have.
Your account and data
You can delete your account in the app under Settings → Account & Data → Delete account. If you can’t reach the app, email support@galligo.app with the phone number on your account and we will reply with steps to verify it’s you.
For other privacy requests, use the subject line “GalliGo Privacy Request”. The Privacy Policy explains what we keep and for how long.
Safety and reports
In the app, you can report or block a person, and report a Log, from their profile or the content itself.
For possible underage accounts, copyright complaints or illegal content, use the safety and legal report form. If someone is in immediate danger, contact local emergency services first.
Notifications
GalliGo can send push notifications for things like friend requests, invites and asks. Choose which kinds you get in the app under Settings → Notifications, or turn them off for GalliGo in your iPhone’s Settings → Notifications.
Still need help?
Write to us. A person will reply.
Tell us what happened and we’ll take it from there. Never include a password or one-time code.
Email support@galligo.app